I rented the Sopranos Season 1 from Blockbuster, thinking it might make a good running DVD. There's 7 seasons, and it would provide some good time. Plus it's easy to rent from Blockbuster.
However when I put it in, there were no subtitles. Why not? I can understand if it took a lot of effort to pay someone to transcribe the audio, but they have a script. They can just use that. I saw Analyze This recently and their subtitles must have come from a script since they didn't completely match the audio.
It's really annoying, and unfortunately, what can a consumer do? I can not buy the DVD, but I can't get this content from somewhere else. It seems like it would be an accessibility issue.
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