After the garage door broke last week, I ran by Home Depot before karate one night to order a new one. I figured they're a big box retailer, they should get the best prices, right?
Wrong, as it turns out.
I picked a basic, short panel door, chose white, and ordered it with insulation. No opener, no windows, and Home Depot priced this out as "installed" for $1600. Seemed high to me, but not necessarily outrageous. This was a Martin Door, and supposedly with a number of features that other doors don't have.
Last night I heard from the installer, and they said that I had until Thur morning to verify the color, and that someone would come to measure the door this week. So I grabbed a brochure from Home Depot (they never offered one the first time) and came home last night. I tried to look at it, but I couldn't tell. Then at 11:00 last night I had Tia come down and try to look at it, but she wasn't sure.
Today I then had Kendall look with me again before she went to school and we picked a color that seemed close. I called the installer and left a message with the color code. A couple hours later they called me back to say that color would cost $700 more!!!
Only the 5 basic colors were included in the price, but that means that a third of the cost of that door ($2200) would be the @#$%^%#@$ paint!
So I tried to get a hold of Tia, couldn't, and decided to call a few people for other estimates. I sent out a quote request through Service Magic, and got 3 calls in 30 minutes. That in and of itself was amazing. All of them were in the $800 range for an insulated door.
I grabbed my receipt and went to Home Depot, cancelling the order, which was easy. One nice thing about the big boxes is that they have pretty good customer service and return policies.
Now I need to pick someone and have them come out with paint chips when Tia's home.
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7 comments:
That's my problem with the big box stores. They seem like they have good deals, but it's not always the case. They try to get their cut from the manufacturer, from the middlemen, and even from the installers (and they pay the installers very little).
Many times you can use an online site to find local pros who can get better deals. And a lot of times, they'll have more choices when it comes to colors, textures, and such.
I hope your new door works out for you!
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