Tuesday, December 29, 2009

Toshiba is on my crap list

Once again, another day, and Toshiba has not updated the status on my laptop. I think I might really need to think about abandoning this laptop, and using Toshiba again. There were a couple nice deals on Satellite machines, but their inability to communicate or make something happen over weeks makes me rethink things.

I called support today to try and get them moving, but all I could do was leave a message with the depot, who refused to answer the phone. Perhaps they’re busy, but knowing those systems, likely they have a recorded message that says they’re receiving high call volumes 24 hours a day.

I have heard good and bad stories from other manufacturers, and I know that they all have issues, but this is especially problematic for me, and since this is the second repair, this is really, really annoying.

I am tempted to move forward with an Acer, which can’t be any worse, and would be much less expensive.

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